Accountability.
We monitor our AI tools to promptly address concerns and take corrective action.
AI at Adobe automates complex, multi-step work across teams and systems. Always grounded in your enterprise data, unique brand elements, and business operations, you can trust outputs to help you orchestrate experiences with greater speed and precision.
No more waiting for other teams or systems before you can connect with your customers. Adobe CX Enterprise Coworker acts as your agentic AI teammate, monitoring signals across your Adobe CX Enterprise applications, adjusting audiences and journeys in real time, and flagging inconsistencies before they reach customers. With Coworker, you can deliver the personalized experiences your customers expect, at enterprise scale.
Personalized campaigns move faster than most creative teams can keep up with — often at the cost of consistency. With commercially safe generative AI models in Adobe Firefly, your teams can confidently generate and adapt content, while Adobe Brand Intelligence helps keep it on brand and optimized at every stage of your content supply chain.
Your most valuable business knowledge is buried in documents. While generic AI tools can summarize that knowledge, they can't identify the exact source of each answer. Adobe Acrobat Studio grounds every generated answer in your own content, with sentence-level attribution to its source, so your decisions rest on knowledge you can verify.
Commercially safe models that create on-brand content at scale.
Insights that help you anticipate what your customers need next.
Jet2 will use Adobe CX Enterprise with agentic AI technology to give millions of customers more personalized holiday inspiration, offers, and support.
We monitor our AI tools to promptly address concerns and take corrective action.
We thoughtfully design and maintain our AI framework, always considering its impact and consequences.
We help our customers clearly understand how we use AI across our systems and applications.
Predictive AI is a type of artificial intelligence that builds on machine learning technology to analyze data so you can identify trends and predict outcomes.
Generative AI creates content — text, images, code, video, and audio — from prompts. It focuses on content creation, expression, and summarization.
Agentic AI is a goal-driven system that can take action with human oversight to achieve outcomes. It focuses on action, decision-making, and single- to multi-step execution. Agentic AI builds on generative AI to act autonomously toward a specific goal, like launching a campaign or responding to customer feedback. It can combine predictive and generative models to make inferences, create content, and take action along the way.
Enterprise AI can:
Companies report increased productivity, cost savings, and better customer experiences as benefits of adopting enterprise AI solutions.
Every industry can benefit from enterprise AI. Some of the top adopters of enterprise AI include:
Start with a clear business problem to solve. Then you can: