Smart Campaign automation
Use Smart Campaigns to define and execute customer-facing and internal marketing actions that can be triggered dynamically or scheduled. Smart Campaigns are underpinned by an advanced automation engine that includes the following:
- Adaptable framework. Fully customize each Smart Campaign list, as well as actions and triggers. Tackle sophisticated use cases — like multichannel lifecycle campaigns — by connecting and nesting multiple Smart Campaigns.
- Smart Lists. Use filters to identify a dynamic list of people or accounts to target with actions.
- Actions. Automate actions or flow steps based on changes to scores, program status in CRM, and more.
- Triggers and batches. Define the schedule or conditions that will trigger an action or sequence. Set actions as one-time, recurring, or configure them to respond to business or customer signals in real-time.
- Webhooks. Enable interaction with third-party tools using webhooks and API integrations .