Document of record
Automatically generate and deliver a PDF document and then archive it to your content management system or repository of your choice to easily maintain compliance.
Route application submissions through customised workflows and a centralised dashboard for review, approval and digital signatures by back-office employees — even when employees are on the go on a mobile device.
Managing customer forms and applications requires collaboration between people filling in the form, receiving it and approving it. You need a way to monitor the process, from content development to online publishing.
With the applications dashboard in Adobe Experience Manager, you can streamline the entire customer forms process from start to finish. Build customised workflows so you can submit applications easily. Then watch as they’re reviewed, approved and digitally signed — whether they’re online or off.
Task manager
Easily keep track of your forms by receiving tasks. These tasks keep you updated with details and available actions for that task. You can also delegate tasks as needed.
Workflow details
See what stage a task is currently in within your customised workflow, whether it’s complete, current or pending other stages.
Get more details about the benefits of the applications dashboard and how to streamline the customer forms experience in our Help section.
Discover how to use forms to increase conversions, efficiency, customer satisfaction and everything else in our white paper.
Automatically generate and deliver a PDF document and then archive it to your content management system or repository of your choice to easily maintain compliance.
Visually design workflows to connect forms, onboarding and customer communications while integrating data along the way to allow you to route content and approvals in real time.
Simplify approval processes where multiple customers or approvers need to sign in parallel or sequentially with secure and legal e-signatures for any form or document, using any e-signature solution, like Adobe Sign.