Tech firms invest in CX for happy customers and high ROI.
We commissioned Forrester Consulting to evaluate the role of customer experience (CX) for businesses. We found that top technology firms rely on advanced customer experience tools to deliver increasingly effective, reliable, and trustworthy experiences.
Experience-driven tech firms are wired for greater ROI.
Read the full study to see how user-focused technology drives ROI.
Our commissioned study, conducted by Forrester Consulting, found that technology businesses experience better ROI when they shift their focus to building great experiences. Read The Business Impact of Investing in Experience: A Spotlight on B2B Technology to learn more.
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