Breakouts

CXM for Travel and Hospitality Demo

Shelley Huang, Adobe

This demonstration highlights the power of Adobe Experience Platform and how Adobe Experience Cloud solutions are driving business transformation for a hotel to drive interest and booking, provide delightful experiences on-site, use data to address issues or requests on-demand, deepen customer loyalty and engage customers even after the trip. As a result, our traveller, Kate Richardson, receives a seamless experience that spans across devices like desktop, mobile and onsite digital signage.

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