Use segmentation to get down to business. And do it fast.
As torrents of customer data come in, you need to organise that data in useful ways that will highlight similarities or differences between customers. To find what’s working for a high-performing group and duplicate that success with others, you need to be able to understand all the contributing factors so that you can find similar groups and take action toward them accordingly.
While all customers are valuable, segmentation helps you to identify those who will give you the most immediate and profitable ROI. Because we process data differently, you can create segments on the fly from almost any set of results. And our Segmentation IQ feature helps you to discover the differences among all of your audiences. Its automated analysis scours your data at a volume and speed that you couldn’t do manually and it shows you the segments that will best drive your company’s goals.
Unlimited real-time segmentation
Machine learning evaluates customer behaviour to predict customer churn, likelihood to convert and so on. This is especially useful in remarketing.
See how your visitors use — or don’t use — your digital properties and leverage the insights to improve site design, navigation, content layout, product affinity and conversion.
Online and off-line personalised customer analysis
Connect and combine customer data from traditional, digital and in-store marketing channels to get a more comprehensive view of unique customer behaviours and attributes.
Analyse a large number of variables simultaneously to quickly turn new relationships into actionable audiences for further analysis, targeting and personalisation.
Adobe Target integration
Both Analytics and Target let you tag and track and you can use work you've already done in Analytics with Target — and vice versa — which saves you time and energy. It also reduces the all-too-common IT redundancy. Learn more in our tips and tricks guide for Adobe Target in Analytics.
Learn how Analytics and Target work together