B2B E-commerce Portals Can Be More Than Transactional - S887

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About the session

Business customers today expect the same level and ease of service in their work lives that they receive in their personal lives. Discover the power in self-service portals that can help sales organizations strengthen their relationships with their customers. Connecting back-end product inventory software, customer resource management, and marketing tools can make your site a relevant resource. See how this integration gives attentive sales representatives access to valuable analytics that can drive sales and build long-term relationships based on trust.

Learn about:

  • Features key to building loyalty, driving sales, and improving satisfaction
  • How headless Magento and Adobe Experience Manager go beyond transactional commerce

Track: Digital Commerce

Technical Level: General Audience

Presentation Style: Case/Use Study

Session Type: Session

Audience Type: Digital Marketer, IT Architect, IT Executive, Marketing Executive, Channel Marketer, Commerce Executive, Commerce Marketer

Business Type: B2B

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Customer Success Presented by EY

How can you build customer experiences that grow revenue?