Ray Wang: The 3A’s of CX - Analytics, Automation, and AI - ANZ117

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  • Ray Wang

    Ray Wang

    CEO, Principal Analyst, Best-Selling Author, Constellation Research Inc.

About the session

The COVID pandemic has presented businesses with an unexpected opportunity: a chance to rethink and re-write their organizational rulebook. What should we be doing with this rare chance at a radically different world?

Track: Trends and Inspiration

Technical Level: General Audience

Presentation Style: Thought Leadership

Session Type: Session

Audience Type: Business Analyst, Campaign Manager, Creative Leader, Database Marketing Manager, Developer, Digital Analyst, Digital Marketer, Email Marketer, IT Architect, IT Executive, Marketing Executive, Mobile Marketer, Publisher, Segmentation Specialist, Audience Strategist, Channel Marketer, Commerce Executive, Content Marketer, Data Scientist, Optimization Manager, Social Marketer, Web Marketer, Commerce Marketer, Web Analyst, UX/UI/Web Designer

Business Type: B2B, B2C, SMB

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