Ray Wang: The 3A’s of CX - Analytics, Automation, and AI - ANZ117

Closed captions in English, French, and German can be accessed in the video player.

Share this page

Speakers

  • Ray Wang

    Ray Wang

    CEO, Principal Analyst, Best-Selling Author, Constellation Research Inc.


About the session

The COVID pandemic has presented businesses with an unexpected opportunity: a chance to rethink and re-write their organizational rulebook. What should we be doing with this rare chance at a radically different world?
 

Track: Trends and Inspiration

Technical Level: General Audience

Presentation Style: Thought Leadership

Session Type: Session

Audience Type: Business Analyst, Campaign Manager, Creative Leader, Database Marketing Manager, Developer, Digital Analyst, Digital Marketer, Email Marketer, IT Architect, IT Executive, Marketing Executive, Mobile Marketer, Publisher, Segmentation Specialist, Audience Strategist, Channel Marketer, Commerce Executive, Content Marketer, Data Scientist, Optimization Manager, Social Marketer, Web Marketer, Commerce Marketer, Web Analyst, UX/UI/Web Designer

Business Type: B2B, B2C, SMB

This content is copyrighted by Adobe Inc. Any recording and posting of this content is strictly prohibited.

Play button

Customer Success Presented by The Pedowitz Group

Charting the journey to revenue marketing