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Drive Strategic Programs for Enterprise ROI - S616
VP Delivery Governance, NTT
VP, Client Services & Business Transformation North America, NTT
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ABOUT THE SESSION
NTT is one of the largest telecommunications companies in the world. Join Bryan and Deidre as they share how NTT's program management office (PMO) adoption of Adobe Workfront – done in record time – engaged key stakeholders, transformed the visibility of the delivery motion, and optimized operations in a large-scale deployment. Through real-time clarity, they increased operational transparency and provided key insights into financials, which drove more effective delivery. The result is that NTT improved customer satisfaction (CSAT), increased delivery efficiency 26%, and reduced forecast variability from 56% to under 5% on cost, revenue, and billing milestones.
In this session, learn:
- How NTT approached digital transformation
- Why Workfront was key to their business modernization
- The results that are achievable in a world-class PMO deployment
This session is for executives looking to digitally transform their operations.
Public Track: Collaborative Work Management
Technical Level: General Audience
Presentation Style: Thought Leadership
Audience Type: Business Analyst, IT Executive, Marketing Executive, Operations, Project Manager, Product Manager, IT Practitioner, Operations Executive, Marketing Operations Manager
Industry Focus: Telecommunications
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