Drive Strategic Programs for Enterprise ROI - S616

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  • Bryan Jefferson

    Bryan Jefferson

    VP Delivery Governance, NTT

  • Dee Smith

    Dee Smith

    VP, Client Services & Business Transformation North America, NTT


NTT is one of the largest telecommunications companies in the world. Join Bryan and Deidre as they share how NTT's program management office (PMO) adoption of Adobe Workfront – done in record time – engaged key stakeholders, transformed the visibility of the delivery motion, and optimized operations in a large-scale deployment. Through real-time clarity, they increased operational transparency and provided key insights into financials, which drove more effective delivery. The result is that NTT improved customer satisfaction (CSAT), increased delivery efficiency 26%, and reduced forecast variability from 56% to under 5% on cost, revenue, and billing milestones.

In this session, learn:

  • How NTT approached digital transformation
  • Why Workfront was key to their business modernization
  • The results that are achievable in a world-class PMO deployment

This session is for executives looking to digitally transform their operations. 

Public Track: Collaborative Work Management

Type: Session

Technical Level: General Audience

Presentation Style: Thought Leadership

Audience Type: Business Analyst, IT Executive, Marketing Executive, Operations, Project Manager, Product Manager, IT Practitioner, Operations Executive, Marketing Operations Manager

Industry Focus: Telecommunications

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