In many industries, the term optimization is overused and often misunderstood. As an experimentation manager for over 8 years, Shari has taken an active role in discovering opportunities for improvement, guarding against human biases and, most importantly, making sure that the data is being used to make changes to help customers.
In this session, learn to:
- Use dimensions and calculated metrics to define and highlight your most valuable audiences
- Uncover potential user experience problems through audience comparison and site engagement analysis
- Determine a plan to fix problems, promote positive behaviors, and deepen the relationship through a combination of strategies