In-person on-demand session

Maximize the Full Potential of Chat Automation - S204

Closed captions can be accessed in the video player.

Share this page

SPEAKERS

ABOUT THE SESSION

As buyers’ and customers’ expectations are changing to expect immediate responses to their questions, B2B companies are investing in conversation automation solutions. Adobe Dynamic Chat offers B2B organizations multiple ways to have conversations with their customers: from automated chat to live chat and now generative chat. We'll talk through a live Dynamic Chat use case and the impact of adding chat to your website.  

Key takeaways:  

  • Different types of conversations that you can now have with Adobe Dynamic Chat  
  • How to optimize the customer website experience using Adobe Dynamic Chat
  • Sneak peek of the new features coming to Adobe Dynamic Chat

Track: B2B Marketing

Presentation Style: Case/use study

Audience Type: Campaign manager, Developer, Digital marketer, Marketing executive, Web marketer, Product manager, Marketing practitioner, Marketing operations , Business decision maker, Content manager, Designer, Email manager, Marketing technologist, Omnichannel architect, Business development representative

Technical Level: General audience

Industry Focus: Industrial manufacturing

This content is copyrighted by Adobe Inc. Any recording and posting of this content is strictly prohibited.


By accessing resources linked on this page ("Session Resources"), you agree that 1. Resources are Sample Files per our Terms of Use and 2. you will use Session Resources solely as directed by the applicable speaker.

ADOBE GENSTUDIO

Meet Adobe GenStudio, a generative AI-first product to unite and accelerate your content supply chain.

Learn more