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Keynote global panel: Tailored, and digitally-delivered services, for the future of government

Closed captions in English can be accessed in the video player.

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Peter Alexander

Deputy Chief Executive Officer, Digital Transformation Agency, Australia

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Dave Zvenyach

Head of Technology Transformation Office, GSA

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Suzette Kent

Former Federal CIO 

About the session

The future of government is easier to work with, citizen-centric, and digital-first. In this session, you’ll hear how public sector organizations have transformed and simplified service delivery — emerging with a new sense of purpose and greater productivity than ever before. Learn the steps they took to get started and what they’ve been able to accomplish, in spite of (and because of) the unprecedented changes faced during the past year. Government transformation leaders, including one from Australia, will share best practices in implementing strategies that enable exceptional experiences within their organizations and communities.

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