Adobe Customer Journey Analytics doesn’t just transform cross-channel data into a clear, unified picture of your customer, it makes that picture available to everyone who needs it. From the CEO to individual experience makers, teams get insights that were previously buried reports or completely unavailable. Now your teams can see and contribute to a clear, connected, up to date customer journey.
Here’s how we make data and insight more accessible:
A collaborative workspace - Colleagues can quickly access and understand the customer journey — without a data science degree — using an intuitive, collaborative interface.
Clear insights without clutter - Create, share and schedule reports to go to specific teams that highlight only the metrics they need.
Best-in-class privacy tools - Set and enforce role-based access to give team members the full customer journey without sacrificing customer privacy.
At-a-glance insights - Executives can track the health of the business in real time — even when they’re on the go — with the Customer Journey Analytics Dashboards mobile app.