From Static Campaigns to Personalized Engagement: World Vision’s Evolution

Closed captions in English can be accessed in the video player.

Share this page

Speakers

  • Rohan Bhatt

    Rohan Bhatt

    Sr. Product Marketing Manager, Adobe

  • Stephen Cave

    Stephen Cave

    Product Manager, Marketing Technology, World Vision Canada

  • Selby Mong

    Selby Mong

    CIO / VP of Enterprise Technology and Transformation, World Vision Canada

Featured Products

Session Resources

About the Session

In today’s digital-first world, marketing success hinges on more than just reaching audiences — it’s about creating individualized journeys that inspire action and build trust. CIO Selby Mong and MarTech product owner Stephen Cave reveal how World Vision Canada uses Adobe Journey Optimizer and Real-Time CDP to evolve its approach across email, direct mail, and telemarketing. Discover strategies to transform legacy “batch-and-blast” campaigns into data-driven, personalized journeys.

Key takeaways:

  • Empower marketing teams with agile, reusable workflows that accelerate time to launch
  • Seamlessly integrate third-party content solutions to enhance email operations
  • Cultivate a transformative mindset that replaces outdated practices with customer-centered approaches

Technical Level: General Audience

Track: Customer Journey Management

Presentation Style: Case/Use Study

Audience: Campaign Manager, Developer, Digital Analyst, Digital Marketer, Marketing Executive, Audience Strategist, Marketing Practitioner, Marketing Analyst, Marketing Operations , Content Manager, Data Practitioner, Email Manager, Marketing Technologist, Omnichannel Architect

This content is copyrighted by Adobe Inc. Any recording and posting of this content is strictly prohibited.


By accessing resources linked on this page ("Session Resources"), you agree that 1. Resources are Sample Files per our Terms of Use and 2. you will use Session Resources solely as directed by the applicable speaker.