Tuesday 5 December 2023

1:00 - 1:45 pm GMT | 2:00 – 2:45 pm CET

Real-time decisioning for personalisation at scale - Unfolded

Discover how to cut through digital noise and create meaningful connections with your customers by solving specific needs tailored to individual preferences. Find out more about the power of real-time decisioning in delivering personalised experiences.


Join this 45-minute session to learn more about:

  • Deciding between a unified platform for journey management and decision-making, or a dual-brain system for decision and experience.
  • How to deliver personalisation into every channel and keep this consistent.
  • How to achieve arbitration and air traffic control.