Ensure GDPR readiness with Adobe Experience Platform Privacy Service.

The European Union’s General Data Protection Regulation (GDPR) harmonises and modernises data protection requirements in the European Union (EU). Although reaching GDPR-readiness may require some adjustments by businesses, our Privacy Service in Adobe Experience Platform can help you to take advantage of this new opportunity to improve customer experiences. We’re dedicated to ensuring our products meet consumer privacy, support all your enterprise implementations and improve governance.

Benefits

Increase trust.
Strengthen relationships by giving individuals more control and transparency over their personal data in Adobe products, all while delivering personalised and timely consumer experiences in new ways.

Execute multiple privacy requests faster
Make GDPR consent management quicker by sending requests vis API to Adobe Experience Cloud products.

Protect your business.
Improve regulatory risk management.

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Learn the seven-steps to Privacy Service.

STEP ONE

Use our integrations with consent management tools to obtain consent when and if needed. Then, begin collecting authorised personal data.

STEP TWO

Label your data in Adobe solutions.

STEP THREE

Create a privacy portal to allow Data Subjects to submit GDPR requests.

Step Three

STEP FOUR

Consider deploying our GDPR ID retrieval tag in your privacy portal to retrieve user IDs.

STEP FIVE

Implement Adobe’s GDPR API and submit GDPR requests to Adobe solutions for processing.

STEP SIX

Adobe will process and respond to data controllers’ GDPR requests via API.

STEP SEVEN

You will aggregate responses from any internal systems and all of your data processors and submit a response to the data subject.

GDPR-Readiness in Adobe Experience Platform

As one of your data processors, we built these data privacy features in Adobe Experience Platform to help you to become GDPR-ready with Adobe Experience Cloud products. Check them out and see how you can start today.

Privacy Service API
Use Adobe’s Privacy Service API to quickly and conveniently manage GDPR requests from data subjects who wish to access or delete their personal data.
Privacy Service User Interface (UI)
Execute GDPR requests using a visual interface in the Privacy Service UI, designed for one-off requests without requiring implementation.
Curation and Labelling
Identify and label data types that should be referenced in a GDPR request so they can be submitted to Adobe Experience Cloud. Learn more about labelling your data in Adobe Analytics here.
Optional Lightweight JavaScript
Deploy our GDPR ID retrieval tag on form pages where individuals submit GDPR requests to capture user IDs and include them in your Privacy Service API call for processing.
Integrate with Consent Management
Take advantage of our prebuilt integrations with consent management solutions Evidon, OneTrust and TrustArc to help you to obtain consents. These integrations are available through Adobe Experience Platform Launch.
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Adobe Experience Cloud. Built with privacy by design.

Adobe enterprise products transform your business to create content and documents, build campaigns, manage media buying and gain deep business intelligence. Get additional information on specific Adobe products and how they are GDPR-ready.

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ADOBE ADVERTISING CLOUD

Learn how your advertising can be GDPR-ready.

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ADOBE ANALYTICS

Find out how to prepare for data subject requests.

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ADOBE AUDIENCE MANAGER

Learn how privacy by design features can help.

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ADOBE CAMPAIGN

Get guidance on personalisation and GDPR.

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ADOBE DOCUMENT CLOUD

Ensure GDPR readiness in your document workflows.

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More information on GDPR services.

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Adobe Privacy Centre

Learn even more about GDPR consent management at our Privacy Centre.

Read more

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Experience League

Take our free, guided-learning “GDPR Business Essentials” module at Experience League to learn about GDPR basics down to GDPR service implementation.

Go to GDPR Business Essentials

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Documentation

Learn how to implement Adobe Experience Platform Privacy Service for Adobe Experience Cloud.

Go to documentation

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Experience Cloud and GDPR services

Read this white paper to dig into the details behind GDPR and Adobe Experience Cloud products.

Read whitepaper

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Adobe Blog

Visit the Adobe Blog and read about the new innovations to Adobe Experience Platform.

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Get even more resources at our Privacy Service Learning Centre

View more resources