Ericsson: Elevating B2B Customer Experiences

Copenhagen | 22 minutes
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Ericsson: Transforming B2B experiences with comprehensive customer insights.

Discover how Ericsson leverages AI and deep customer insights to revolutionize B2B experiences, enhancing marketing strategies and crafting seamless customer journeys. By understanding customer behaviors and utilizing comprehensive data analysis, Ericsson optimizes engagement across all touchpoints. Explore how advanced technologies enable the creation of innovative solutions that drive customer satisfaction and unlock new dimensions of successful business interactions.

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Speakers

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Andreas Månsson

Global Data & CRM Director

Ericsson

LinkedIn Link

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CardTitle
Ericsson: Elevating B2B CX with comprehensive customer insights
created
2025-01-07
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CardDescription
Join Andreas Månsson, Data and CRM Director at Ericsson to explore how the company uses AI and deep customer insights to transform B2B marketing, optimize performance, and design seamless experiences. Learn how understanding customer behaviors and leveraging data can drive engagement and innovation across touchpoints.
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caas:content-type/event-session
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Watch now
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