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Report
Delivering accessible, efficient and equitable digital government services.

The New Zealand government’s digital strategies are paying off, helping deliver on the promise of an enhanced, more consistent service delivery experience.
However, while Adobe’s new Digital Government Index for New Zealand shows outperformance in some areas of digital government service delivery, capability gaps remain.
Read the report to see how top-ranked agencies are leading the government’s Service Modernisation Roadmap by designing inclusive, personalised services that meet citizens on their terms.
In the report you’ll discover:
- How New Zealand agencies rate against digital performance and inclusion metrics
- Best-in-class digital capabilities that drive performant and personalised services
- The foundations that are required to take advantage of AI-driven initiatives