Discover frameworks to optimize your digital strategy.

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Econsultancy reports that marketing leaders who focus on the customer experience are three times more likely to exceed their business goals. But only 22 percent of business leaders say their companies have a customer experience strategy across their digital channels, according to IMD. With the right framework in place, you can unite your organization and create the right strategy for customer-centricity.

Read Four Steps for Optimizing Your Digital Strategy.


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