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In-person on-demand session
How Kellanova’s Brands Transformed Loyalty with Content Supply Chain - S705
SPEAKERS
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Sr. Director Consumer & Shopper Experience Europe, Kellanova
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Experience Platforms Practice Lead, Merkle
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ABOUT THE SESSION
Kellanova, formerly the Kellogg Company, is on a journey to build greater emotional connections with their customers by building experiences that drive loyalty. Innovating with creativity, content, and data has allowed Kellanova to connect physical products with digital experiences. In this session, experts from Merkle and dentsu will share how Kellanova has started on a journey to transform loyalty across multiple brands and regions, powered by an optimized Content Supply Chain.
Attendees will learn:
- The art of using dynamic creative to drive differentiation for exceptional Customer Experience Management.
- How to optimize opportunities to reduce costs and create new revenue streams in a challenging market.
- How to use data, creativity, and real-time activation to drive long term relationships
Track: Content Supply Chain
Presentation Style: Case/use study
Industry Focus: Consumer goods, Retail
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