Copenhagen | 24 minutes
Unlock knowledge anytime, anywhere – learning on your schedule.
PANDORA's Strategy: Scaling Personalization and Omnichannel Excellence.
Join us for an insightful session with Julie Marie Hermann, PANDORA's CX & Personalization Manager, as she unveils the secrets behind PANDORA's success in personalization at scale. Discover how PANDORA crafts seamless omnichannel experiences that resonate with customers worldwide. Julie will share strategies and technologies that enable PANDORA to deliver personalized interactions across multiple platforms, enhancing customer engagement and loyalty. Gain valuable insights into the art of integrating digital and physical touchpoints to create a cohesive customer journey, and learn actionable tactics to elevate your own business practices.
Click here to download the PDF presentation.
Recommended for you
AI trends in retail and consumer goods.
Understand the actions retail and consumer goods brands must take to turn AI investment into personalized, consistent, end-to-end shopping experiences.

Coca-Cola brings together 98 million customer profiles.
Coca-Cola scales to deliver real-time personalized messages to customers with Adobe Experience Cloud.
5 reasons to go hybrid with your eCommerce strategy
$9 trillion in online B2B purchases is prompting most retailers towards a hybrid experience. Explore how you can grab a piece of that pie.