Measuring the Impact of Delivering on Customer Expectations
Price: Free
Length: 40 min
Join us as we do a deep dive into addressing new challenges in Customer Experience Management with help from guest Forrester Research.
Event speakers
Doug Anderson
Senior Product Marketing Manager
Adobe
Joe Cicman
Senior Analyst
Forrester
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Content as a Service - Thursday, 6 July 2023 at 21:19
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Measuring the Impact of Delivering on Customer Expectations
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In this session, you'll get an overview of Customer Experience Management (CXM) and Digital Experience Platforms (DXPs), learn about current trends in digital experience and what’s required to meet today’s sky-high customer expectations. We'll also dive into the results of two recent studies all about customer experience management and Adobe Experience Cloud.
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caas:content-type/webinar
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caas:content-type/webinar,caas:role/feature-evaluator,caas:role/decision-maker,caas:role/vision-leader,caas:role/marketing,caas:products/adobe-real-time-cdp,caas:business-unit/experience-cloud,caas:role/digital,caas:role/commerce,caas:role/it,caas:business-size/enterprise, caas:cta/watch-now