Copenhagen | 24 minutes
Unlock knowledge anytime, anywhere – learning on your schedule.
PANDORA's Strategy: Scaling Personalization and Omnichannel Excellence.
Join us for an insightful session with Julie Marie Hermann, PANDORA's CX & Personalization Manager, as she unveils the secrets behind PANDORA's success in personalization at scale. Discover how PANDORA crafts seamless omnichannel experiences that resonate with customers worldwide. Julie will share strategies and technologies that enable PANDORA to deliver personalized interactions across multiple platforms, enhancing customer engagement and loyalty. Gain valuable insights into the art of integrating digital and physical touchpoints to create a cohesive customer journey, and learn actionable tactics to elevate your own business practices.
Click here to download the PDF presentation.
Recommended for you
Adobe 2025 AI and Digital Trends — Retail
Explore how unified data and generative AI help top brands deliver personalized experiences at scale.

Coca-Cola brings together 98 million customer profiles.
Coca-Cola scales to deliver real-time personalized messages to customers with Adobe Experience Cloud.
Swedbank: Strategy of Proactivity & Personalization at Scale
Join MariAnne Ygberg, Head of Digital Sales at Swedbank to explore how the bank tackles the challenges of shifting towards a centralized business model and rising customer expect…