Make the digital economy personal.

Today’s economy is digital-first. But that doesn’t mean customers are data points. Every successful business owner knows it’s the customer experience that counts. So while the economy may be digital, Adobe ensures it’s personal too — for each and every customer.

One massive economy.

Millions of one-to-one relationships.

Life has changed. We’ve shifted from handshakes to video conferences, from in-store browsing to curbside pickup. And this digital-first economy is projected to reach one trillion dollars — that’s in the U.S. alone. But while meaningful customer relationships are as important as ever, building them is more complicated. Brands must deliver customer experiences that are timely, relevant, and useful — experiences that feel satisfying and  connected, not only to their customer journey, but connected to their lives. These are the experiences that build trust. Today’s economy is digital. And it’s experience that connects customers to your brand.

No matter where you are in your digital evolution, Adobe can help.

Adobe has developed the most comprehensive set of customer experience solutions, so you can see the person behind the data and deliver experiences that matter. Adobe is not just an investment in marketing. It’s an investment in customer confidence and brand loyalty.


Here’s how Adobe helps you build experiences that are personal.

Content production at enterprise scale.

Adobe leads in content personalization, with AI-powered workflows that let marketers create and deliver content variations across channels in minutes — not days — independent of IT and creative teams.

Learn more about Adobe Experience Manager

Real-time data, real-time activation.

Adobe offers the only enterprise-grade customer data platform, unifying data from all channels — Adobe and non-Adobe — into real-time profiles, for highly personalized experiences.

Learn more about Adobe Real-Time CDP

Seamless customer journeys.

Adobe gives you AI-driven decisioning and journey orchestration based on real-time customer behaviors so you can deliver rich, timely experiences that are relevant, connected, and of course, shoppable.

Learn more about Adobe Customer Journey Analytics

Take a tour of personalization with Adobe.

Learn how Adobe Experience Cloud lets you deliver personalized experiences to each and every customer in this interactive demo.

The brands reinventing experience standards for a digital economy

Customer story

FedEx delivers on ecommerce expectations

 

During COVID-19, FedEx responded  by reorienting its business around a personalized customer journey involving  greater levels of visibility  and  control.

Customer story

Bridgestone accelerates  its global digital  transformation

A global leader in mobility solutions, Bridgestone is utilizing smart tire technology and advanced data analytics to streamline movement of goods and people.

Customer story

ServiceNow’s secrets to  success in a digital-first world

Cloud solutions provider ServiceNow shares their insights on using a digital-first approach  to  transform the way businesses sell,  market and engage customers.

Expand your understanding of the growing digital world

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Evolve with the changing economy.

From customer data to ecommerce, your entire business must act in real-time across an increasingly distributed working model. This requires adapting to the digital-first economy, seamlessly coordinating your teams, and intimately understanding the customer’s journey.

Cookieless World

Adobe Digital Price Index

The Adobe Digital Price Index is the most comprehensive measure of inflation in the digital economy. Download the raw data, get contextual analysis, and understand both monthly and yearly online price changes.

Cookieless World

CIO+CMO Partnership

Marketing and IT teams must align on CXM, with a defined path for MarTech capabilities, data strategies for real time personalization, and systems integrations which nurture consumer engagement.

Marketing Agility

Marketing Agility

Your business must be empowered to monitor and quickly identify marketplace shifts, consistently measure campaign impact in real-time, and rapidly shift direction to keep pace with customer demand.