Content as a Service v3 - generic - Wednesday, July 16, 2025 at 15:11
100+
enterprise applications developed across industries
60%
shorter development timelines on many customer projects
95%
more efficient workflows for customers using Pillar applications
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“Adobe ColdFusion remains central to our AI strategy because it gives us room to innovate while maintaining a fast pace of development."
Armando Falcon
Founder and CTO, Pillar Software Developers
Solving problems people thought couldn’t be solved.
For Armando Falcon, founder and CTO of Pillar Software Developers, the most rewarding part of software development isn’t writing code. It’s turning processes that once took hours into tasks employees can complete in minutes.
For more than 25 years, Falcon has built applications that make people’s jobs easier at healthcare organizations, retailers, warehouses, government agencies, and private companies. Pillar’s customers need more than off-the-shelf software. Rather than asking customers to adapt to premade applications, Pillar starts by understanding how their teams already work, the designs software around their existing workflows.
Delivering those applications quickly, securely, and cost-effectively requires a flexible development platform. For Pillar, that platform is Adobe ColdFusion.
“Every development platform has its strengths, but ColdFusion consistently provides the best combination of speed, integration, maintainability, and enterprise capability,” says Falcon.
“We see 40% to 60% faster development timelines with ColdFusion. Because we operate so efficiently, we can produce results that rival what many companies accomplish with teams several times our size."
Armando Falcon
Founder and CTO, Pillar Software Developers
Rapid development leads to better software.
The most immediate benefit ColdFusion brings to development is speed. Typically, enterprise software projects involve long development cycles, with customers spending months reviewing specifications on paper.
Pillar takes a different approach. Using ColdFusion, developers get prototypes into customers’ hands quickly. Instead of trying to anticipate how a warehouse employee might interact with an inventory application, Pillar can ask frontline workers to put the software through its paces and refine it based on how it fits into day-to-day operations.
"We see 40% to 60% faster development timelines with ColdFusion,” says Falcon. “Because we operate so efficiently, we can produce results that rival what many companies accomplish with teams several times our size."
The key is how ColdFusion has all of the capabilities and services Pillar needs built in, including database access, Java interoperability, REST and WebSockets APIs, scheduling, email, PDF generation, and security. That means Pillar can connect the systems people use every day, serving as the orchestration layer connecting employees, business systems, physical equipment, and cloud services.
In a warehouse, ColdFusion can connect inventory applications with radio frequency identification (RFID) readers, barcode scanners, mobile devices, and real-time inventory systems. In healthcare, Pillar connects applications with Active Directory, identity-management platforms, hospital databases, mobile devices, and third-party systems.
Strong built-in security also helps Pillar support sensitive environments, including healthcare and the public sector, where customers may require on-premises or private-cloud deployments to meet security and data-governance requirements.
“ColdFusion lets us focus on solving business problems instead of building infrastructure,” Falcon says. “We can deliver working software quickly, then continue improving it as our customers’ organizations grow."
Turning speed into business results.
While speed and cost are important for customers, what matters for many users is that the software can improve workflow efficiency by up to 95%. A warehouse doing RFID inventory counts that previously took hours now finishes in minutes. A secure site can register visitors in two minutes when it previously took close to ten.
For one hospital customer, Pillar consolidated a fragmented, paper-based workflow into a single ColdFusion application that centralized information, automated notifications, standardized reporting, enforced role-based security, and created a complete audit trail. What once required hours of coordination across multiple departments could be completed in minutes, with greater visibility and accuracy.
“ColdFusion plays an important role in our software’s longevity. It allows us to adopt new technologies while protecting the applications and investments our customers already depend on."
Armando Falcon
Founder and CTO, Pillar Software Developers
Evolving applications for modern organizations.
One reason Falcon has invested in ColdFusion for more than two decades is its ability to evolve alongside both the business and the applications it creates.
Some applications Pillar developed 10 or even 20 years ago are still in use today. Not because they’ve stayed the same, but because they’ve continuously evolved.
As customers adopt cloud services, stronger security requirements, mobile access, and new integrations, Pillar enhances existing applications instead of replacing them entirely. That protects years of institutional knowledge while avoiding the cost and disruption of complete rewrites.
"ColdFusion plays an important role in our software’s longevity,” says Falcon. “It allows us to adopt new technologies while protecting the applications and investments our customers already depend on."
Bringing AI into everyday workflows.
AI is most valuable when it’s integrated into existing workflows, not used as a standalone tool. That’s why Pillar uses ColdFusion to embed AI-powered intelligent assistants directly into applications that can answer operational questions, analyze data, generate reports, automate tasks, identify patterns, and recommend actions.
In healthcare, an assistant could help employees locate information, navigate complex workflows, and automate routine tasks without moving between disconnected systems. In warehouses and retail environments, AI could predict inventory shortages, assist with fulfillment, analyze movement patterns, and provide real-time guidance.
"Adobe ColdFusion remains central to our AI strategy because it gives us room to innovate while maintaining a fast pace of development,” explains Falcon. “We can rapidly connect with enterprise systems, databases, and applications to bring new intelligence into existing tools."
By connecting AI with the data and applications already supporting day-to-day operations, Pillar aims to make intelligence part of how employees work.
Continuing to solve the next generation of problems.
Technology platforms will continue to evolve, but Falcon believes the fundamental challenge remains unchanged: helping organizations solve real business problems as quickly as possible.
After more than 25 years and more than 100 enterprise applications, ColdFusion continues to provide the development speed, integration capabilities, and long-term stability Pillar needs to build software that grows with its customers instead of becoming obsolete.
"We’re excited about where ColdFusion is headed,” Falcon says. “With AI, cloud services, APIs, and modern deployment technologies, we’re able to continue building the next generation of mission-critical enterprise applications while protecting the investments our customers have already made."
