Air India is building an AI agent for customers.

Dr. Satya Ramaswamy, former CIO at Air India, on why agentic AI power depends on trust — and the plan for an AI agent for every customer.

What changes when AI agents become customers.

Lumen's Moria Fredrickson explains why brands must design for both AI agents and people while keeping storytelling a uniquely human skill.

AI demands collaborative leadership in marketing.

Intuit's Mos' Okediji discusses collaborative leadership in the AI era and why AI-driven change demands people-first change management.