Evolving consumer behaviors
accelerate the shift to digital.




Adobe logo

In 2020, a decade of change occurred almost overnight. Online shopping surged during a year of defined by disruption, with e-commerce now accounting for 33% of all retail purchases. From transforming traditional stores into hybrid businesses to the latest consumer trends, learn how retailers are adapting to a digitally driven economy by reading this informative report.


Adobe, the Adobe logo, Creative Cloud, and the Creative Cloud logo are either registered trademarks or trademarks of Adobe in the United States and/or other countries. All other trademarks are the property of their respective owners.

© 2021 Adobe Inc. All rights reserved.