Advancing business globally
Enzymes were discovered by Bronze Age people who found that they could use them to turn milk into cheese. Homer, too, espoused enzymes’ magical capabilities. Today, these natural proteins act as catalysts in the manufacturing of everyday products such as sugar, beer, bread, ethanol, and detergents.
Novozymes, based near Copenhagen, Denmark, is the world’s largest enzyme producer. Around the world, industrial businesses rely on the company’s biological solutions as a key ingredient in their products.
To deal with the increasing scale and complexity of its global business, and to increase efficiencies, Novozymes launched an initiative to digitalize its operational processes. Part of this strategy involved the implementation of electronic signatures for contracts.
Tackling contractual complexity
Across the company, Novozymes employees were spending increasing amounts of time creating up to 3,000 contacts per year related to sales agreements, legal matters, HR and employee onboarding, procurement, and intercompany business. At the same time, production costs—including high Danish postage rates, paper, ink, and printing equipment—were rising substantially.
“The business case was compelling,” says Claus Michael Andersen, Senior Manager, Legal Department at Novozymes. “We knew that if we could digitalize our signing processes, we could boost operational and cost efficiency while improving the service experience for customers, partners, employees, and new recruits.”
Novozymes decided to move to a fully digital document workflow based on Adobe Sign, the e-signature solution in Adobe Document Cloud. The company selected Adobe Sign because it was more intuitive than other e-signature solutions the company tested, and the tracking capabilities and audit trails would enable Novozymes to comply with regulations.
“It was easy to win acceptance for Adobe Sign across our lines of business,” says Andersen. “We were already using other Adobe solutions—including Acrobat DC, Photoshop, Captivate, and Creative Cloud—within the company, which gave us the confidence we needed.”