REPORT

State of Customer Experience in Healthcare in an AI-Driven World

  • Elevate patient care with Adobe.

    Discover how Adobe helps healthcare organizations deliver secure, compliant, and personalized experiences that improve patient care.

  • Unlock AI-orchestrated healthcare experiences.

    Discover how Adobe and IBM’s AI-orchestrated solutions help payors modernize engagement and deliver personalized healthcare experiences.

  • Adobe 2025 State of Customer Experience — Healthcare

    Find out how AI and governance improve access, patient support, and experience in healthcare.

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