Ensure GDPR readiness with Adobe Experience Platform Privacy Service.
The European Union’s General Data Protection Regulation (GDPR) harmonises and modernises data protection requirements in the European Union (EU). Although reaching GDPR-readiness may require some adjustments by businesses, our Privacy Service in Adobe Experience Platform can help you to take advantage of this new opportunity to improve customer experiences. We’re dedicated to ensuring our products meet consumer privacy, support all your enterprise implementations and improve governance.
Increase trust.
Strengthen relationships by giving individuals more control and transparency over their personal data in Adobe products, all while delivering personalised and timely consumer experiences in new ways.
Execute multiple privacy requests faster.
Make GDPR consent management quicker by sending requests vis API to Adobe Experience Cloud products.
Protect your business.
Improve regulatory risk management.
Learn the seven-steps to Privacy Service.
STEP ONE
Use our integrations with consent management tools to obtain consent when and if needed. Then, begin collecting authorised personal data.
STEP TWO
Label your data in Adobe solutions.
STEP THREE
Create a privacy portal to allow Data Subjects to submit GDPR requests.
STEP FOUR
Consider deploying our GDPR ID retrieval tag in your privacy portal to retrieve user IDs.
STEP FIVE
Implement Adobe’s GDPR API and submit GDPR requests to Adobe solutions for processing.
STEP SIX
Adobe will process and respond to data controllers’ GDPR requests via API.
STEP SEVEN
You will aggregate responses from any internal systems and all of your data processors and submit a response to the data subject.
GDPR-Readiness in Adobe Experience Platform
As one of your data processors, we built these data privacy features in Adobe Experience Platform to help you to become GDPR-ready with Adobe Experience Cloud products. Check them out and see how you can start today.
Use Adobe’s Privacy Service API to quickly and conveniently manage GDPR requests from data subjects who wish to access or delete their personal data.
Execute GDPR requests using a visual interface in the Privacy Service UI, designed for one-off requests without requiring implementation.
Identify and label data types that should be referenced in a GDPR request so they can be submitted to Adobe Experience Cloud. Learn more about labelling your data in Adobe Analytics here.
Deploy our GDPR ID retrieval tag on form pages where individuals submit GDPR requests to capture user IDs and include them in your Privacy Service API call for processing.
Take advantage of our prebuilt integrations with consent management solutions Evidon, OneTrust and TrustArc to help you to obtain consents. These integrations are available through Adobe Experience Platform Launch.
Adobe Experience Cloud. Built with privacy by design.
Adobe enterprise products transform your business to create content and documents, build campaigns, manage media buying and gain deep business intelligence. Get additional information on specific Adobe products and how they are GDPR-ready.
More information on GDPR services.
Get even more resources at our Privacy Service Learning Centre