VIDEO

How AI is powering more connected customer journeys.

Francesco Muglia, CCO and Executive Board Member at Costa Crociere S.p.A, explains how AI is enhancing branding, media, CRM, and ecommerce to deliver more connected journeys shaped by customer preferences.

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Title
Turning customer data into better experiences using AI.
cardDate
2026-04-02
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CardDescription
Francesco Muglia, CCO at Costa Crociere S.p.A., explains how AI makes the most of data and technology to deliver journeys tailored to customer preferences.
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caas:content-type/demos-and-videos
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caas:content-type/demos-and-videos, caas:topic/thought-leadership