PANDORA's Strategy: Scaling Personalization and Omnichannel Excellence.
Join us for an insightful session with Julie Marie Hermann, PANDORA's CX & Personalization Manager, as she unveils the secrets behind PANDORA's success in personalization at scale. Discover how PANDORA crafts seamless omnichannel experiences that resonate with customers worldwide. Julie will share strategies and technologies that enable PANDORA to deliver personalized interactions across multiple platforms, enhancing customer engagement and loyalty. Gain valuable insights into the art of integrating digital and physical touchpoints to create a cohesive customer journey, and learn actionable tactics to elevate your own business practices.
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