Pinnacle leaders also benefit from a single view, gaining insight into work in progress and incoming demand so they can make the best use of resources. In the face of unpredictable supply chains or shifting timelines, Pinnacle has the agility to course correct – or change course altogether.
Detailed, accurate reporting that used to take up to three hours is now available in just two clicks. Pinnacle even has real-time visibility into areas such as inventory management and delivery tracking, so that teams can make room for new deliveries.
“Gone are the days of searching through spreadsheets and systems for information that may or may not be correct,” says Hazelhurst. “With accurate facts and figures at our fingertips, we can make the case for more resources when we need them.”
This level of insight means employees carry more balanced workloads, boosting their overall job satisfaction. And Pinnacle can reach talent regardless of their location – anyone, from anywhere, can simply log in, view their tasks, and get to work.
To date, there are 70 employees using Workfront daily. That number is expected to grow as Pinnacle adds external partners and suppliers, including those overseas, to the system.
“Order and innovation are not mutually exclusive,” says Callaway. “Workfront has shown us that we can have both, effectively growing our business and achieving great results.”