Closed captions in English can be accessed in the video player.
In-person on-demand session
Trust What You Create: GenAI and the Future of Work - S737
SPEAKERS
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VP of B2B Marketing Operations and Communications, Aramark
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Behavioural Science Consultant & Director, Be.a Consulting
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Chief AI Engineer, IBM
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CMO, IBM Consulting, IBM
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ABOUT THE SESSION
GenAI is revolutionizing the future of work, talent and team dynamics and reshaping marketing and customer experiences. GenAI’s impact isn’t just increased productivity — it’s a catalyst for redefining roles, setting new benchmarks for customer expectations and decision-making, and cultivating a mutually beneficial relationship between humans and technology. Join IBM and a panel of AI experts and marketing leaders to better understand how to deliver hyper-personalized offerings and seamless purchasing customer journeys and how GenAI impacts marketing and creative teams in how they design, develop, implement, optimize, and analyze content and data.
In this session, we’ll discuss how to:
- Preserve authenticity while leveraging GenAI for personalization and innovation
- Encourage human creativity and ethical decision-making in conjunction with AI
- Train talent and develop new ways of working
Track: Planning and Workflow, Analytics, B2B Marketing, Content Management, Customer Journey Management, Content Supply Chain, Generative AI, Personalized Insights and Engagement
Presentation Style: Thought leadership, Value realization
Audience Type: Advertiser, Campaign manager, Developer, Digital analyst, Digital marketer, IT executive, Marketing executive, Audience strategist, Data scientist, Web marketer, Operations professional, Project/program manager, Product manager, Marketing practitioner, Marketing analyst, Marketing operations , Business decision maker, Commerce professional, Content manager, Data practitioner, Designer, Email manager, IT professional, Legal/privacy officer, Marketing technologist, Omnichannel architect, People manager, Social strategist, Business development representative
Technical Level: General audience
Industry Focus: Automotive, Retail, Telecommunications, Distribution/wholesale
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