Adobe Sign, the electronic signature solution within Adobe Document Cloud, was already in limited use by the business affairs team to help automate and manage contracts for writers and directors on two of ITV’s biggest shows: Emmerdale and Coronation Street.
Between just these two shows, the monthly contracts from Business Affairs amounted to 20,000 pieces of paper processed annually. Contracts were usually mailed, and it took an average of two weeks for busy writers and directors to return their signed monthly contracts. There was always a chance that contracts might get lost through post, which would create risk of confidential documents falling into the wrong hands.
With Adobe Sign, Business Affairs completely digitised writer and director contracts. Administrative staff now spend 82% less time preparing contracts. Once sent out, 80% of contracts are signed in just two days. Since contracts are emailed directly between signers and ITV, the whole process is much more secure, reliable, and auditable. Working with electronic documents also eliminates the cost and waste of printing contracts, mailing them, and storing them in physical offices.
Seeing the benefits from electronic signatures in even limited use, the Group Technology team decided to start promoting Adobe Sign across ITV. When Cullis introduced Adobe Sign to the Green Team, they quickly recognised the application’s potential to promote sustainability by eliminating the need for printing and paper.
“As part of the Group Technology team, we see digital transformation as a way to make employees’ lives easier and improve people’s experiences,” says Matt O’Shea, Director of Group Technology Platforms, ITV. “For the Green Team, the sustainability benefits of Adobe Sign stood out. The team were keen on making Adobe Sign adoption a green objective for its ability to promote paperless workflows.”