Acquire and keep customers in a cookieless world with Adobe

In a cookieless world, the ability to understand interactions with a prospect or customer in the context of their whole journey is crucial. Every click must deliver value to them while helping you understand who they are, what they’ve already done, and what they want to do now. And it goes beyond clicks. 

Our customer journey analytics product lets you sequence data from every action — online and off — into a single view and discover new strategies for acquisition and retention that don’t rely on third-party cookies. 

The end of third-party cookies will change personalization forever. When a first-time visitor comes to your digital front door, you can no longer be sure you’ll know anything about them. But their first impression still matters.

With our customer data platform, you can deliver real-time personalization that changes on the fly in response to live behavior and user choices alike. The result is a personalized experience that meets a visitor’s needs right now and converts more prospects into loyal customers.

Of course, you still need to reach customers outside your own domains. And again, first-party data is key. By starting with first-party data, you can partner with channels who reach your audience. Then you can create lookalike segments and layer in second-party data to expand your target market.

With our products, you can do all this with real-time machine learning models so you can reach high-value prospects and turn them into higher-value customers.