Adobe Thought Leadership Resources | Adobe for Business

Explore what's new and what's next in AI-powered customer experience orchestration.

  • Turning customer data into better experiences using AI.

    Francesco Muglia, CCO at Costa Crociere S.p.A., explains how AI makes the most of data and technology to deliver journeys tailored to customer preferences.

  • AI and the shift to LLM-led discovery.

    Ashley Chang, Senior Director at Adobe, explains how AI is shifting from search to LLM-led experiences as customer discovery behavior changes.

  • AI as an accelerant for modern marketing.

    Will Brass, Chief Commercial Officer at the Premier League, shares how AI rewards operational readiness and enables closer fan engagement globally.

  • Bringing speed and creativity back to marketing.

    Adobe Global VP of Enterprise Marketing Marissa Dacay shares how AI gives marketers freedom to explore, create, and strategize like never before.

  • Strengthening the buyer journey with AI and data.

    YouGov CMO Mike Woods highlights how AI and data help marketers personalize at scale and take greater ownership of the buyer journey.

  • Boosting marketing ROI with AI.

    Anil Chakravarthy, President of the Customer Experience Orchestration Business at Adobe, shares how brands are using AI to boost ROI and customer engagement.

Refine Your Results

  • AI is changing B2B. Here’s how you can adapt.

    AI discovery is reshaping where customer journeys begin and which brands are surfaced. Learn how your business can adapt.

  • Discover the AI trends shaping priorities for CIOs.

    The Adobe 2026 AI and Digital Trends report reveals the ways technology leaders are rebuilding operations for the AI era.

  • How brands win with human and agent audiences.

    Human, agent, and agent-to-agent marketing aren’t separate strategies. There are three modes of engagement every brand needs to navigate.

  • Explore Adobe’s 2026 AI and Digital Trends.

    Stay ahead of emerging customer experience trends with Adobe’s reports and expert insights.

  • Explore the AI trends reshaping martech priorities.

    Learn how martech leaders are unifying data, scaling content, and aligning workflows to prepare for agentic AI.

  • Operationalizing AI for scaled content production.

    Explore how the evolving role of the Creative Technologist drives scalable content production with measurable ROI.

  • Scaling AI across the content supply chain.

    Learn how teams are unifying data, upskilling talent, and embedding agentic AI across the end‑to‑end content supply chain.

  • Explore the AI trends shaping customer engagement.

    Get an inside look at how organizations are evolving systems and teams to keep pace with rising expectations for personalized, AI-driven engagement.

  • The rise of agentic AI in B2B journeys.

    The trends pushing B2B organizations to close gaps between agentic AI ambition and execution to deliver personalized B2B journeys at scale.

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