“As part of our high impact practice courses we do a pre and post assessment of the students,” says Dabirian. “Students who’ve used products such as Creative Cloud in our high-impact practice courses say they feel more confident and competitive in finding a job. They also say that these products have enriched their educational experience. Given that we want to help them to enhance their learning process at school and then find a job and successfully contribute to society once they graduate, we’re seeing good effects from this particular digital tool in the whole process.”
Improving experiences for staff and new hires
CSUF also uses Adobe Sign, the electronic signature solution within Adobe Document Cloud, to improve internal administrative efficiencies on campus. Using Adobe Sign, staff in Human Resources, Diversity and Inclusion (HRDI), Financial Services, University Police and Environmental Health & Safety departments can quickly create and send documents electronically for signature. The departments process more than 370 documents a month on average, but numbers can increase to five times as much during the beginning of a semester.
For documents, such as Appointment Change Requests or Temporary Food Facility Forms, departments make the forms available on a website. Users can access, sign and submit a form as needed. For other types of documents, such as New Hire or Emergency Hire Packets, staff send an email directly to the signer. The signer can view the documents from any Internet browser and sign them with just a few clicks.
“One of the biggest advantages of Adobe Sign is that we can obtain a signature in an efficient manner while maintaining a proper workflow,” says Melissa Dominguez, Lead, Specialised Software and Systems at California State University, Fullerton. “Adobe Sign maintains an audit trail that reassures departments of the quality and accuracy of the signature.”
Not only is Adobe Sign easy for both administrators and signers to use, but it dramatically reduces the time and labour involved in paperwork and related follow up. For example, new hires generally had to fill in more than 10 pages of onboarding paperwork. Onboarding staff would print out the pre-filled forms and then store them in a locked drawer until the new hire could come to campus and sign the documents in-person. Upon signing, onboarding staff would then scan and print copies to give to the employee and to save in the employee’s records.
With Adobe Sign, employees and non-employees can fill in and sign forms in one simple digital workflow from anywhere. Adobe Sign automatically notifies staff when a document is submitted, resulting in much faster processing times. New hire onboarding documents are generally returned six times faster using Adobe Sign. Staff gain greater productivity, while providing a better experience for new hires.
“Adobe is a great partner for us, working hand in hand to help us to remove barriers and deliver tools that help our students and staff succeed,” says Dabirian.