CXM for Travel and Hospitality Demo
Shelley Huang, Adobe
This demonstration highlights the power of Adobe Experience Platform and how Adobe Experience Cloud solutions are driving business transformation for a hotel to drive interest and booking, provide delightful experiences on-site, use data to address issues or requests on-demand, deepen customer loyalty, and engage customers even after the trip. As a result, our traveler, Kate Richardson, receives a seamless experience that spans across devices like desktop, mobile, and onsite digital signage.