Building Business Resilience by Investing in Customer Experiences - E278

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About the session

JLL, a world leader in real estate services, learned the importance of business resilience the hard way. Through early and sustained investment in a resilient digital ecosystem, it was able to quickly pivot to a digital-first world, enabling relevant digital customer experiences at scale. Looking forward to a hybrid-first world, orchestrating blended experiences at scale will become JLL’s springboard for growth. Discover how.

Track: Content Creation

Industry Focus: Consulting/Agency, Financial Services & Insurance, High Tech, Professional Services

Technical Level: General Audience, Intermediate

Presentation Style: Case/Use Study

Session Type: Session

Audience Type: Digital Marketer, Marketing Executive, Channel Marketer, Content Marketer, Web Marketer

Business Type: B2B

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