Building Business Resilience by Investing in Customer Experiences - E278
Closed captions in English, French, and German can be accessed in the video player.
About the session
JLL, a world leader in real estate services, learned the importance of business resilience the hard way. Through early and sustained investment in a resilient digital ecosystem, it was able to quickly pivot to a digital-first world, enabling relevant digital customer experiences at scale. Looking forward to a hybrid-first world, orchestrating blended experiences at scale will become JLL’s springboard for growth. Discover how.
Track: Content Creation
Industry Focus: Consulting/Agency, Financial Services & Insurance, High Tech, Professional Services
Technical Level: General Audience, Intermediate
Presentation Style: Case/Use Study
Session Type: Session
Audience Type: Digital Marketer, Marketing Executive, Channel Marketer, Content Marketer, Web Marketer
Business Type: B2B
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Tools & resources
Customer Success Presented by EPAM
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