Creating Authentic Digital Experiences for the Luxury Traveller - ANZ260

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  • Micah Friedman

    Micah Friedman

    CIO, Rosewood Hotel Group

  • Patrick Sum

    Patrick Sum

    Regional Product Marketing Manager, Adobe Digital Exprience, Adobe

  • Malcom Frank

    Malcom Frank

    President, Cognizant Digital Business & Technology

About the session

Rosewood Hotels & Resorts, a renowned hospitality brand with 27 ultra-luxury properties around the world, understands that customer experience is at the heart of its mission and vision. Micah Friedman, CIO of Rosewood Hotel Group, joins Malcolm Frank, president of Cognizant Digital Business and Technology, to discuss the company’s journey of bringing an authentic and delightful digital customer experience into the hands of its travellers and guests using Adobe technologies.

Track: Content Creation

Industry Focus: Travel & Hospitality

Technical Level: General Audience

Presentation Style: Case/Use Study

Session Type: Session

Audience Type: Digital Marketer, IT Executive, Marketing Executive, Operations/COO

Business Type: B2C

This content is copyrighted by Adobe Inc. Any recording and posting of this content is strictly prohibited.

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