The Future of Customer Journey Management - E133

Closed captions in English, French, and German can be accessed in the video player.

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About the session

Marketers want to delight their customers with personalized cross-channel campaigns and surprise them with in-the-moment, one-to-one engagements throughout the customer journey. And, they want to do this at scale and with speed, sending millions of personalized engagements in seconds.

In this session, learn about:

  • Trends driving the future of customer journey management
  • The building blocks for seamlessly orchestrating customer journeys
  • Adobe innovations in the space

Track: Campaign Management

Technical Level: General Audience

Presentation Style: Thought Leadership

Session Type: Session

Audience Type: Campaign Manager, Digital Marketer, Email Marketer, Mobile Marketer, Channel Marketer

This content is copyrighted by Adobe Inc. Any recording and posting of this content is strictly prohibited.

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Customer Success Presented by IBM

Audi UK + IBM: Bringing smarter experiences to customers