The Future of Customer Journey Management - S404
Closed captions in English, French, and German can be accessed in the video player.
Speakers
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Senior Product Marketing Manager, Adobe
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Group Product Manager , Adobe
Session Materials
About the session
Marketers want to delight their customers with personalized cross-channel campaigns and surprise them with in-the-moment, one-to-one engagements throughout the customer journey. And, they want to do this at scale and with speed, sending millions of personalized engagements in seconds.
In this session, learn about:
- Trends driving the future of customer journey management
- The building blocks for seamlessly orchestrating customer journeys
- Adobe innovations in the space
Track: Campaign Management
Technical Level: General Audience
Presentation Style: Thought Leadership
Session Type: Session
Audience Type: Campaign Manager, Digital Marketer, Email Marketer, Mobile Marketer, Channel Marketer
Business Type: B2C
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Tools & resources
Customer Success Presented by Corra
Designing a one-of-a-kind PWA site with Melissa and Doug
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