Eric Rotkow is Managing Director and leads the research, design, strategy, and implementation of enterprise-wide digital and marketing operations initiatives. Eric combines the design of organization, process and technology for personalized customer experiences. Occasional speaker at industry conferences and events, and blog on topics ranging from marketing operating models to agency collaboration best practices. Eric believes that while marketing technology is fundamentally important and useful, marketing leaders must reconceive how they operate and engage customers before applying technology. Marketing needs to establish operating frameworks that allow the freedom and flexibility to adapt to change without disruption as new capabilities emerge. Prior to Zee Jay Digital, Eric led marketing operations practices at prominent global consulting and software development firms. He has extensive agency-side experience in many marketing disciplines including customer research, omnichannel communication programs, social media, and brand development.

Veronica helps companies use digital technologies to transform operations within marketing, drive innovation and collaboration, and improve productivity, while also building client’s technology vision and capabilities to sustain long-term impact. Veronica leads Zee Jay Digital’s work in solution architecture and process automation globally, helping business and technology leaders transform operations.