Deliver Exceptional Learning Experiences to Boost CX & Sales - S311
Closed captions in English, French, and German can be accessed in the video player.
SPEAKERS
-
Director of Product Evangelism, Adobe
Featured Products
Session materials
No materials available for this session
Session Materials
ABOUT THE SESSION
Studies suggest that nearly half of organizations struggle with post-sales customer experience, thereby impacting future growth and sales for their products and services. Marketing, Sales, and CX teams can overcome this challenge by delivering a personalized and highly engaging learning experience, resulting in higher customer satisfaction, retention, and growth. Organizations can also leverage learning to improve sales performance of their direct and partner channel networks.
Learn how Sales, Marketing, and Customer Success teams can use the Learning Platform to:
- Gain the trust of customers and earn their loyalty
- Nurture high-performing sales and partner teams that beat sales quotas every time
- Build a self-service model for customers to get instant resolution to their queries, thereby reducing your customer support costs and onboarding time
Track: Content Management for Personalized Experiences
Session Type: Session
Technical Level: General Audience
Presentation Style: Tips & Tricks
Audience Type: Digital Marketer, IT Architect, IT Executive, Content Marketer, Product Manager, Project Manager
Business Type: B2B, B2C
This content is copyrighted by Adobe Inc. Any recording and posting of this content is strictly prohibited.
By accessing materials linked on this page ("Session Materials"), you agree that 1. Session Materials are Sample Files per our Terms of Use and 2. you will use Session Materials solely as directed by the applicable speaker.
Presented by Publicis Sapient
How Wealth Management Organizations Deliver Personalized Offerings
By viewing this video, I agree the Adobe family of companies may share my contact information with Publicis Sapient for marketing purposes. For details see the privacy policy on the Publicis Sapient sponsor page.
More sessions that may interest you
Success starts with Experience League.
Find documentation, self-guided tutorials, how-to videos, courses for all levels and roles, a community of peers, and expert support when you need it.