Self-Service at Scale: Enhancing Customer Digital Experience - S804
Closed captions in English, French, and German can be accessed in the video player.
SPEAKERS
-
Director Marketing Technology Consulting, Netcentric, A Cognizant Digital Business
-
Associate Director Marketing Technology Consulting, Netcentric, A Cognizant Digital Business
Featured Products
Session materials
No materials available for this session
Session Materials
ABOUT THE SESSION
Unleashing a platform with Adobe Experience Cloud and state-of-the-art digital products to your organization checks all the right boxes, but can you also do it in self-service mode? Stefan Heimann and Cédric Verardo from Netcentric, A Cognizant Digital Business, long-standing experts in the field, share their tricks of the trade so that you too can embrace the next level of digital experience.
In this session:
- Learn how digital go-to market strategies of brands can be accelerated
- Enjoy the power of self-enablement and see how migrations can be supported efficiently by automation
- Understand how a product mindset alongside technical innovation can achieve great customer experience and be rolled out on a large scale
Track: Omnichannel Marketing and Optimization
Session Type: Session
Technical Level: General Audience
Presentation Style: Tips & Tricks
Audience Type: Business Analyst, Campaign Manager, Creative Leader, Digital Analyst, Digital Marketer, IT Executive, Marketing Executive, Commerce Executive, Content Marketer, Optimization Manager, Commerce Marketer/Merchandiser, Operations/COO, Project Manager
Industry Focus: Automotive, Commerce, Consumer Goods, Financial Services & Insurance, Healthcare/Lifesciences, High Tech, Manufacturing, Professional Services, Retail, Telecommunications, Travel & Hospitality, Distribution/Wholesale
Business Type: B2C
This content is copyrighted by Adobe Inc. Any recording and posting of this content is strictly prohibited.
By accessing materials linked on this page ("Session Materials"), you agree that 1. Session Materials are Sample Files per our Terms of Use and 2. you will use Session Materials solely as directed by the applicable speaker.
Presented by Cognizant
From Over 50,000 Static Pages to Personalized Experiences
By viewing this video, I agree the Adobe family of companies may share my contact information with Cognizant for marketing purposes. For details see the privacy policy on the Cognizant sponsor page.
More sessions that may interest you
Success starts with Experience League.
Find documentation, self-guided tutorials, how-to videos, courses for all levels and roles, a community of peers, and expert support when you need it.