As we see a renaissance of travel, it's critical that brands become customer obsessed and focus on solutions that help earn and deepen relationships. Travel and hospitality brands need to break down silos and bring together data to be able to explore the entire customer journey quickly and easily. Come to hear how Adobe Customer Journey Analytics is helping one of the most prominent airlines in the world democratize their data across digital, marketing, and reservations. And leave feeling inspired to start exploring your own data in new ways.
In this session:
Discover how starting with WHY matters + technology with a human touch
See us bring disparate data sets together for more holistic insights
Learn how web to call journey intelligence identifies areas of friction for better business outcomes
Public Track: Analytics for Customer Journeys
Technical Level: Intermediate, Advanced
Presentation Style: Case/Use Study
Audience Type: Business Analyst, Digital Analyst, IT Executive, Data Scientist, Web Analyst, Marketing Analyst
Industry Focus: Travel & Hospitality
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