Creating Authentic Digital Experiences for the Luxury Traveller - AI111
Closed captions in English, French, and German can be accessed in the video player.
Speakers
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CIO, Rosewood Hotel Group
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Regional Product Marketing Manager, Adobe Digital Exprience, Adobe
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President, Cognizant Digital Business & Technology
Session Materials
About the session
Rosewood Hotels & Resorts, a renowned hospitality brand with 27 ultra-luxury properties around the world, understands that customer experience is at the heart of its mission and vision. Micah Friedman, CIO of Rosewood Hotel Group, joins Malcolm Frank, president of Cognizant Digital Business and Technology, to discuss the company’s journey of bringing an authentic and delightful digital customer experience into the hands of its travellers and guests using Adobe technologies.
Track: Content Creation
Industry Focus: Travel & Hospitality
Technical Level: General Audience
Presentation Style: Case/Use Study
Session Type: Session
Audience Type: Digital Marketer, IT Executive, Marketing Executive, Operations/COO
Business Type: B2C
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Tools & resources
Customer Success Presented by Cognizant
Creating authentic digital experiences for luxury travelers
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