How Sazerac Is Stirring Up Customer Experience with Adobe - S516
Closed captions in English, French, and German can be accessed in the video player.
Speakers
-
Director, Digital Experience & Marketing, Sazerac Company, Inc.
-
Homeplace Development Director, Buffalo Trace Distillery
Session Materials
About the session
Sazerac is one of the oldest family-owned distilleries in the United States, but it faced a problem: Its corporate website had not been updated since 2007, and many of its popular brands, such as Fireball, Southern Comfort, and Buffalo Trace Bourbon, had a limited online presence. In 2020, improving the online experience for its owned brands became a key initiative for Sazerac and its portfolio of 400-plus brands. Sazerac chose Adobe to power its customer experiences to easily scale globally and help the company get rid of the “mixed bar cart” in its tech stack. Hear how Sazerac took just six weeks to launch an e-commerce site built on Magento Commerce hosted in the cloud for visitor destination Sazerac House in New Orleans.
Learn how Sazerac:
- Elevated its corporate positioning with a site showcasing more than 80 brands using Adobe Experience Manager
- Leveraged Adobe Experience Manager to relaunch new marketing sites for Buffalo Trace Distillery and Fireball Whiskey focused on mobile optimization
- Added Magento Commerce powered e-commerce shops using Adobe Commerce Integration Framework
Track: Content Creation
Industry Focus: Commerce, Retail
Technical Level: General Audience
Presentation Style: Case/Use Study
Session Type: Session
Audience Type: Developer, IT Architect, IT Executive, Commerce Executive, Content Marketer, Commerce Marketer
Business Type: B2B, B2C
This content is copyrighted by Adobe Inc. Any recording and posting of this content is strictly prohibited.
Tools & resources
Customer Success Presented by Quantum Metric
American Airlines continuously improves with customer signals
By viewing this video, I agree the Adobe family of companies may share my contact information with Quantum Metric for marketing purposes. For details see the privacy policy on Quantum Metric's sponsor page.