Omnichannel Engagement with Adobe Journey Optimizer - S717

Closed captions in English, French, and German can be accessed in the video player.

Share this page

SPEAKERS

ABOUT THE SESSION

Never has there been more opportunity for brands to reimagine how they engage with customers across the complete lifecycle. Customers expect experiences to be consistent, contextual, and personal—whether they’re at home browsing a website, speaking to customer service, opening their loyalty app during an event, or receiving an email marketing promotion. Adobe Journey Optimizer helps brands meet customers wherever they are in their journeys and deliver the right engagement when its most valuable to the customer.

In this session, learn about:

  • The future of customer engagement and its impact on customer loyalty
  • How to unify inbound and outbound channels for consistent, contextual, and personal experiences
  • The latest innovations we’re bringing to Adobe Journey Optimizer

Track: Omnichannel Marketing and Optimization

Session Type: Session

Technical Level: Intermediate

Presentation Style: Thought Leadership

Audience Type: Business Analyst, Campaign Manager, Digital Marketer, Email Marketer, Marketing Executive, Mobile Marketer, Segmentation Specialist, Channel Marketer

Industry Focus: Automotive, Commerce, Consumer Goods, Financial Services & Insurance, Manufacturing, Media & Entertainment, Retail, Telecommunications, Travel & Hospitality

Business Type: B2C

This content is copyrighted by Adobe Inc. Any recording and posting of this content is strictly prohibited.


By accessing materials linked on this page ("Session Materials"), you agree that 1. Session Materials are Sample Files per our Terms of Use and 2. you will use Session Materials solely as directed by the applicable speaker.

Play button

Presented by Perficient

Behind the Experience: 4 Success Stories from Leading Brands

Sign up/Sign in to access

More sessions that may interest you

Success starts with Experience League.

Find documentation, self-guided tutorials, how-to videos, courses for all levels and roles, a community of peers, and expert support when you need it.